FAQ

FTL is an abbreviation for the phrase “FULL TRUCKLOAD” and refers to the transports where the shipment covers the full capacity of the truck load. The weight of the load cannot exceed 25 tonnes. In a case of FTL delivery times are shorter and the transfer is carried out directly, without stops in-between. On the other hand,
LTL stands for “LESS THAN TRUCKLOAD”. Those are smaller shipments that take over just part of the truck load and are combined with other shipments. Their delivery times are longer, because of the interim stops needed for all shipments to be delivered.  

All transports are carried out in accordance with the Convention on the Contract for the International Carriage of Goods by Road (CMR) and all its terms. In case of damage the compensation provided is approximately around 10€ per kilo, in case the damaged is caused by the transporter and only in the occasions of: 

1. Collision, overturn or fire of the vehicle
2. Sinking of the ship on board of which the vehicle is

In collaboration with our insurance company, we can offer extra coverage, which will further provide insurance for:

1. the value of the shipment as determined by its accompanying invoice
2. (optionally) the value of the fare invoice
3. (optionally) a 10% of the above mentioned for any extra costs

This insurance (Clause A) covers all the cases except those in which the transporter is not accountable, like bad packaging of the transporting goods or extreme weather conditions.

For shipments of specific nature, like second-hand & unpacked machinery, flowers, liquids and home appliances, we can offer extra insurance (Clause C), which covers the value of the goods only in cases of collision, overturn, fire, or sinking of the ship on board of which the vehicle is.

Our salesmen can provide you with a price list customized to your needs. In cases of cargo with special characteristics we issue a transport fare valid only for a specific period of time.

The main axis on which we operate is Greece-Italy. We can always take on shipments addressed to other European destinations through our extensive network of partners.

All of our trailers are curtainsided, which means the cargo is covered with tarpaulin, allowing easy loading from either side of the truck. Furthermore, most of them are equipped with retractable roof allowing loading with crane. In our privately-owned storages, we use forklift clarks capable to transfer palettes weighing up to 4.5 tonnes.